Better Understand Your Customers with AI-Moderated Research.

AI conducts and synthesizes video, audio, and usability sessions to give you the depth of an interview at the speed and scale of a survey.

Case study

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Now Powering Suzy Speaks

Conversations that scale, insights that matter

Designed for researchers who want depth without compromise.

many interview particpants talking simultaneously

Go deeper, at scale

Capture rich, nuanced insights from hundreds of participants at once — across any language. It’s the most comprehensive research you’ve ever run.

Go faster

Turn raw conversations into themes, quotes, and insights in hours instead of weeks. It’s the fastest user research project you’ve ever completed.

Spend less

Run high-quality research with fewer resources. One person can now do the work of an entire research team — for a fraction of the cost.

Supercharge your research with AI-moderated interviews

Test new concepts or designs, identify new opportunities, and build a deeper understanding of the people you serve at a speed and scale that was never before possible.

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AI-moderated interviews

Conduct hundreds of interviews at once, in any language. Our AI interviewer engages participants in rich dialogue and probes deeper to get the "why" behind answers.

AI synthesis & highlight reels

Instantly generate summaries, themes, powerful quotes, and customizable highlight reels from every interview.

Endlessly customizable

Treat your own AI interviewer by picking your AI interviewer persona, building your own discussion guide, adding moderator instructions, and selecting the moderator language.

Truly multimodal research

Run interviews via video, voice, or text — and let our AI interviewer speak back too. Whether it’s talking, typing, or watching, Outset meets participants where they are.

Flexible participant recruitment

Recruit from anywhere — your own customers, your internal panel, or through our trusted partners like User Interviews and Prolific. No extra fees, no limitations.

More than just conversations

Test anything — from marketing assets and Figma prototypes to live websites, product designs, videos, and more. Outset adapts to whatever you’re working on.

The most advanced unmoderated testing ever created

Let participants share their screen and walk through your prototype while the AI interviewer asks questions and follows up — just like a real researcher would.

Ask follow-up questions and go deeper with dynamic AI-led conversations

Instantly synthesize what participants say — no manual review needed

Set up in minutes with flexible flows, not rigid test scripts

Recruit anyone: your users, your panel, or ours — no extra cost

Run research in minutes, not months

Upload your guide, recruit participants, and let our AI handle the interviews—then get insights instantly.

Upload a guide

Enter or upload your discussion guide to Outset and customize your AI interviewer.

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Recruit your participants

Recruit with Outset's panel, integrate with your own panel partners, or share with your own users.

Discover insights with AI

Watch the AI interviewer dig deep with participants and pull out what matters most.

See how leading teams use Outset

From market strategy to usability testing, Outset powers deep customer insights across every stage of product development.

Discovery Use Cases

Evaluative Use Cases

Market Strategy

Segmentation & Personas

Brand Research

Innovation & Concept Testing

User Experience & Usability

Creative Testing

Built for teams who need real insights, fast

Whether you're testing creative or improving product experiences, Outset gives marketers, researchers, and product people the depth they need—without slowing down.

Market Research

Explore customer needs, test creative concepts and messaging, and generate highlight reels to bring insights to life for stakeholders.

image of a couple researchers mapping ideas

UX Research

Run discovery interviews, concept and usability tests, and track user behavior over time — all with instant synthesis and zero scheduling friction.

Trusted by the best

Top companies use Outset to learn faster and make better decisions.

Outset is now a key tool for our team to get more, better, and most importantly, faster research done, accelerating our innovation pipeline substantially.

Michael Widenmeyer

Consumer Insights Senior Manager

The speed and quality of the responses were outstanding. Outset will afford my team the opportunity to significantly increase the speed of delivery.

Wil Readinger

Head of UX Research

Outset's AI engaged users and asked follow-up questions that elicited specific, long-form answers that helped us understand what was important to them. And it did so at 10x-20x scale of customer interviews.

Jeff Zimmerman

Chief Product Officer

Outset allows users to spend their time on what really matters, which is understanding the consumer and designing products, rather than on countless hours of interviewing and labeling.

Leo Velásquez

Senior Experiment Designer

Outset saved us over 120 hours of research on a single project while delivering high quality insights that cannot be achieved with a survey. This is the future of research.