Outset: The AI-moderated research platform pricing

Explore flexible subscription plans designed to meet the needs of every research team.  Outset offers scalable options research teams, all supported by Outset’s team of research experts when you need them.

Everything you get with Outset

Access varies by your custom plan and add-ons.

= plan add-on

AI-Moderated Interviewing

Text, voice, video, and voice-to-voice responses

Customized dynamic programming setup

Qualitative-style (usability testing, brand research, market segmentation, jobs-to-be-done, etc.)

Quantitative-style (concept testing, creative testing, etc.)

Multilingual capabilities (40+ languages)

Custom, BYO, and AI-generated guides

Custom AI moderator training

Custom interviewer branding

Project setup and guide programming by Outset team

White-labeling

Orchestration of data collection

Custom survey integrations

Ongoing expert support (project setup, interview guide programming, data collection orchestration)

Real-Time Synthesis + Analysis

Custom reports

Explore mode (global search)

Sharable report links

Chat with your data

Full interview playback

Upload researcher-led interviews for analysis

Highlight reels

Auto-tagged themes and transcripts

Transcript-wide analysis

Export data (CSV, PPT, PDF, video)

Guided review of analysis with Outset researchers + custom reporting support

Recruitment

Custom screener and quotas

BYO panel and customer lists

Recruitment via Outset

Sharable recruitment link

Custom panel sourcing by Outset

Bespoke recruitment management

Security & Compliance

SOC II certified

Vulnerability scanning

GDPR compliant

Never trained on your data

Encrypted at rest

Automatic fraud tagging (99%+ accuracy)

TLS 1.3 + data transmission

Automatic tagging of incomplete answers

Team & Collaboration

SSO

Data-segregated workspaces

Observer user seats

Team workspaces

Custom interview branding

Customer Support

Onboarding & customer support

Strategic support on moderator training, stimuli, and recruitment planning

Dedicated customer success manager

Continuous check-ins to optimize future studies

Dedicated project management throughout your studies

Advanced research design consultation and QA

Customer Spotlight

How researchers are using Outset to drive impact

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

Glassdoor company logo

How Glassdoor Uncovered Critical Features Missing from It's AI-MVP

Customer Spotlight

How researchers are using Outset to drive impact

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

Glassdoor company logo

How Glassdoor Uncovered Critical Features Missing from It's AI-MVP

Customer Spotlight

How researchers are using Outset to drive impact

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

Glassdoor company logo

How Glassdoor Uncovered Critical Features Missing from It's AI-MVP

Trusted by the most respected enterprise teams.

  • Glassdoor company logo
  • Hubspot company logo
  • Indeed company logo
  • Coinbase company logo
  • Ipsos company logo

Trusted by the most respected enterprise teams.

  • Glassdoor company logo
  • Hubspot company logo
  • Indeed company logo
  • Coinbase company logo
  • Ipsos company logo

Trusted by the most respected enterprise teams.

  • Glassdoor company logo
  • Hubspot company logo
  • Indeed company logo
  • Coinbase company logo
  • Ipsos company logo

Outset pricing FAQ

How does Outset’s pricing work?

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Does Outset offer onboarding support?

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Do I do the research myself, or will Outset help me?

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Does Outset offer custom enterprise pricing?

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