Recreation & wellness

AI-moderated research for recreation and wellness

Run scalable qualitative research across fitness apps, wellness brands, gyms, and mental health programs; supported by HIPAA-compliant data handling.

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Outdoor restaurant table with blue cocktail, plated meal, and table setting in a casual dining
Outdoor restaurant table with blue cocktail, plated meal, and table setting in a casual dining

Move faster with AI in recreation and wellness research

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Move faster with AI in recreation and wellness research

  • Glassdoor company logo
  • Hubspot company logo
  • Indeed company logo
  • Coinbase company logo
  • Ipsos company logo

How Outset powers AI-driven recreation and wellness research

Recreation and wellness teams use Outset to quickly explore member motivations, product friction, and habit formation, helping research keep pace with product cycles.

Member App Experience Intelligence

Use Outset’s Digital Intelligence platform to observe member movement through fitness apps in real time to identify the subtle moments of friction that break engagement and drive cancellations.

Visual timeline showing user interactions with flagged moments like pause duration and rage click

Brand & Creative Response Testing

Test brand concepts and creative assets, using Outset’s Emotional Intelligence platform to read facial expressions and detect changes in tone for more context-aware follow-ups and deeper analysis.

Interface showing AI identifying user confusion from facial expression and generating probing follow-up questions

Brand & Creative Response Testing

Test brand concepts and creative assets, using Outset’s Emotional Intelligence platform to read facial expressions and detect changes in tone for more context-aware follow-ups and deeper analysis.

Interface showing AI identifying user confusion from facial expression and generating probing follow-up questions

Comparative Membership Strategy Research

Understand how members and prospects evaluate equipment options, membership tiers, and subscription formats side-by-side with dynamic comparative testing tools.

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Comparative Membership Strategy Research

Understand how members and prospects evaluate equipment options, membership tiers, and subscription formats side-by-side with dynamic comparative testing tools.

Grid-style dashboard displaying multiple stimuli thumbnails with corresponding analysis columns and metrics

Real-World Wellness Context

Get deeper, more contextual insights with Outset's Physical Intelligence platform observing video of in-home fitness routines, equipment setup, and experiences at the gym live-streamed by participants mid-interview.

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AI-moderated research for recreation and wellness teams that need depth and speed

By using AI in recreation and wellness research, teams capture member and consumer perspectives across activity types and wellness journeys, with consistent depth at scale.

Learn Faster Across More Audiences

Run AI-moderated interviews with members, guests, buyers, lapsed users, and high-intent prospects at a scale that gives teams greater confidence in what different audiences need.

Learn Faster Across More Audiences

Run AI-moderated interviews with members, guests, buyers, lapsed users, and high-intent prospects at a scale that gives teams greater confidence in what different audiences need.

Preserve the Moments That Make Research Persuasive

Capture the exact words, reactions, and turning points behind consumer decisions, so stakeholders can hear what drives participation, loyalty, hesitation, or drop-off.

Preserve the Moments That Make Research Persuasive

Capture the exact words, reactions, and turning points behind consumer decisions, so stakeholders can hear what drives participation, loyalty, hesitation, or drop-off.

Move From Large Datasets to Clear Direction

Analyze transcripts and responses instantly, reducing manual synthesis work while helping teams identify the themes, patterns, and opportunities that should shape the next decision.

Move From Large Datasets to Clear Direction

Analyze transcripts and responses instantly, reducing manual synthesis work while helping teams identify the themes, patterns, and opportunities that should shape the next decision.

Use cases for AI in recreation and wellness research

Run complex testing methodologies for recreation and wellness experience research.

Membership & Subscription Research

Understand what drives gym sign-ups, app subscriptions, and loyalty, or what triggers cancellation, streak breaks, and churn.

Product & Equipment Concept Testing

Evaluate how athletes and active consumers respond to new equipment, apparel, and accessories.

App & Platform Onboarding Testing

Identify where goal-setting, onboarding, progress tracking, class discovery, and habit features create momentum or drop-off.

Brand & Lifestyle Positioning

Explore how brand identity, community, and lifestyle messaging shape consideration, loyalty, and advocacy across fitness and wellness consumers.

Built for security, compliance, & sensitive data

Outset supports robust, enterprise-ready qualitative research with no need for PII.

Set of security and compliance badges including SOC 2, HIPAA compliant, and GDPR

Enterprise-Grade Data Security

Member wellness data and proprietary research stay protected with SOC 2 and HIPAA-compliant infrastructure, enterprise-grade security standards, and role-based access permissions.

Set of security and compliance badges including SOC 2, HIPAA compliant, and GDPR

Enterprise-Grade Data Security

Member wellness data and proprietary research stay protected with SOC 2 and HIPAA-compliant infrastructure, enterprise-grade security standards, and role-based access permissions.

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Compliance-Friendly Workflows

Built-in access controls and approval workflows support healthcare and wellness data privacy requirements across every study.

Dropdown menu with sharing options including only me, my workspace, and entire organization

Compliance-Friendly Workflows

Built-in access controls and approval workflows support healthcare and wellness data privacy requirements across every study.

Customer Spotlight

See how enterprise teams use Outset

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How Hubspot Learned to Speak Its Key Persona's Language

How Microsoft Increased Copilot Retention by 5%

How Away Exposed Surprising Behavior from 98% of Shoppers

Customer Spotlight

See how enterprise teams use Outset

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Microsoft Increased Copilot Retention by 5%

How Away Exposed Surprising Behavior from 98% of Shoppers

Customer Spotlight

See how enterprise teams use Outset

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Microsoft Increased Copilot Retention by 5%

How Away Exposed Surprising Behavior from 98% of Shoppers

Built for security, compliance, and sensitive data

Enterprise-Ready Controls

Manage permissions, protect customer conversations, and share insights securely across product, operations, and executive teams.

Compliance-Friendly Workflows

Support structured research processes that align with legal, compliance, and regulatory requirements.

Find out how Outset accelerates every step of research

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

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Find out how Outset accelerates every step of research

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

two women talking

Find out how Outset accelerates every step of research

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

two women talking