UX Researchers

AI UX research tools for insights at scale

Outset was built with UX researchers in mind — combining deep qualitative insights with the speed and scale of AI.

Plan studies, run interviews, and generate findings in one seamless workspace.

Close-up of hands using a smartphone
Close-up of hands using a smartphone

Leading orgs use Outset to ship more confidently by learning from real users, faster.

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Run the UX studies you rely on — at a pace your roadmap can handle

Discovery Interviews

Explore needs, behaviors, and mental models with consistent AI moderation that adapts to each participant.

Prototype Testing

Validate flows early by screensharing designs and probing comprehension, expectations, and decision points.

Onboarding / First-Use Tests

Identify early drop-off drivers and moments of confusion with task-based sessions and targeted probes.

Moderated Usability Testing

Watch real task completion with live AI follow-ups that uncover friction and intent as it happens.

Information Architecture & Navigation Studies

Understand how users find things, label concepts, and interpret structure — then spot patterns across sessions.

UX Evals

Use AI-moderated research to evaluate response quality of AI models and test AI tokens to evaluate the user experience and output of AI models.

The advantage of AI UX research tools

AI UX research tools help teams uncover user insights faster, at scale.

Outset combines deep qualitative interviews with AI-powered synthesis to deliver actionable insights in one seamless workflow — no bandwidth constraints, no manual tagging, just smarter research from discovery to validation.

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Everything you need for modern UX research — built in

Picture-in-Picture Screensharing for Real Experiences

Run complex usability studies using Figma files, prototypes, or live products on web and mobile. Outset guides tasks naturally in picture-in-picture mode and captures both behavior and reasoning.

AI-Generated Highlight Reels

Instantly create clips for product and design stakeholders — pull verbatims instantly for the fastest way to socialize insights and drive action.

AI-Generated Highlight Reels

Instantly create clips for product and design stakeholders — pull verbatims instantly for the fastest way to socialize insights and drive action.

Custom & Dynamic Probing

Program your research goals and what you’re trying to uncover, then let AI follow up in the moment to clarify intent, edge cases, and “why” — without leading the user.

Custom & Dynamic Probing

Program your research goals and what you’re trying to uncover, then let AI follow up in the moment to clarify intent, edge cases, and “why” — without leading the user.

Multilingual Research, Built In

Run UX studies globally with automatic translation across 40+ languages. Hear authentic user feedback from any market while keeping insights consistent across regions.

Multilingual Research, Built In

Run UX studies globally with automatic translation across 40+ languages. Hear authentic user feedback from any market while keeping insights consistent across regions.

Chat With Your Data

Ask questions across studies to pull patterns like “top pain points in onboarding,” “language users use for X,” or “differences by segment” to uncover the most impactful findings.

Chat With Your Data

Ask questions across studies to pull patterns like “top pain points in onboarding,” “language users use for X,” or “differences by segment” to uncover the most impactful findings.

Custom Moderator

Program Outset's moderator to your particular interviewing style — its pacing, style, tone, and probing. Apply for one study, across all your studies, or across your team.

Custom Moderator

Program Outset's moderator to your particular interviewing style — its pacing, style, tone, and probing. Apply for one study, across all your studies, or across your team.

Customer Spotlight

How researchers are using Outset to drive impact

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

Glassdoor company logo

How Glassdoor Uncovered Critical Features Missing from Its AI-MVP

Customer Spotlight

How researchers are using Outset to drive impact

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

Glassdoor company logo

How Glassdoor Uncovered Critical Features Missing from Its AI-MVP

Customer Spotlight

How researchers are using Outset to drive impact

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

Glassdoor company logo

How Glassdoor Uncovered Critical Features Missing from Its AI-MVP

AI UX research FAQs

Get answers to common questions about how AI can help with UX research.

What is AI UX research, and how does Outset support UX researchers?

AI UX research uses artificial intelligence to conduct and synthesize user interviews, usability sessions, and feedback analysis, faster and at a greater scale than traditional UX research methods. Outset automates the interviewing, follow-ups, and synthesis to help UX teams uncover pain points, behaviors, and usability barriers in real time.

How does Outset compare to traditional UX research tools?

Unlike traditional UX research tools that rely on manual moderation, scripting, and tagging, Outset's AI interviewer engages participants in open-ended conversations and instantly summarizes results into themes, quotes, and insights, saving UX teams hours of effort and speeding up design decisions.

Can I use Outset for usability testing and concept validation?

Yes. Outset supports moderated and unmoderated usability testing through AI-led conversations and uploads of human moderated session recordings. You can test prototypes, live products, and design concepts while the AI captures detailed qualitative feedback and probes deeper to uncover the “why” behind user behaviors.

How fast can I get results from a UX research study with Outset?

Most studies yield insights within hours. Once participants complete their sessions, Outset’s AI rapidly analyzes the responses and delivers structured, actionable UX insights, making it ideal for teams working in agile or rapid iteration cycles.

Is AI UX research reliable for complex or exploratory studies?

Absolutely. Outset’s AI is trained to ask thoughtful follow-up questions, explore participant reasoning, and adapt dynamically to different workflows, making it a strong fit for exploratory research, early-stage discovery, deep qualitative studies, and other types of UX research that require nuance and adaptability.

Find out how Outset accelerates every step of research

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

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Find out how Outset accelerates every step of research.

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

two women talking

Find out how Outset accelerates every step of research.

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

two women talking