market research

Market segmentation research at AI-moderated speed

Quickly map a market from the inside out — unmet needs, shifting behaviors, and competitive gaps. Get directional insight fast, so teams can spot greenspace and align on where to invest next.

Person smiling while working on a laptop, with icons representing AI-powered research tools around
Person smiling while working on a laptop, with icons representing AI-powered research tools around
Person smiling while working on a laptop, with icons representing AI-powered research tools around

Trusted by the world’s top brands.

  • Glassdoor company logo
  • Hubspot company logo
  • Indeed company logo
  • Coinbase company logo
  • Ipsos company logo

Trusted by the world’s top brands.

  • Glassdoor company logo
  • Hubspot company logo
  • Indeed company logo
  • Coinbase company logo
  • Ipsos company logo

Trusted by the world’s top brands.

  • Glassdoor company logo
  • Hubspot company logo
  • Indeed company logo
  • Coinbase company logo
  • Ipsos company logo

Run AI-powered market studies that shape where you play

Category & Market Exploration

Build a clear picture of how the category works today with AI-assisted market segmentation. Capture the language, mental models, and purchase drivers that define the market so you can spot where to play and how to win.

Opportunity & Greenspace Mapping

Identify gaps competitors aren’t serving and what would win. Catch shifts early by talking to many people quickly and consistently so you’re constantly in tune with the market.

Unmet Needs & Jobs-to-Be-Done Deep Dives

Uncover the real jobs, constraints, and workarounds behind behavior. See where current solutions fall short and which needs are truly underserved.

Unmet Needs & Jobs-to-Be-Done Deep Dives

Uncover the real jobs, constraints, and workarounds behind behavior. See where current solutions fall short and which needs are truly underserved.

Competitive Switching Interviews

Deeply understand triggers to leave, serious alternatives, and the tradeoffs that decide the win. Map push/pull factors and “last straw” moments to see where you’re gaining or losing ground.

The advantages of AI-moderation for market segmentation research

Market research is complex and high-stakes, but traditional qualitative research is slow and limited in scale.

AI-moderated studies enable faster, larger-scale interviews with consistent questioning, even revealing real patterns across regions and segments with multilingual capabilities — so teams can synthesize direction quickly and align on where to invest.

Close-up of a sketchbook showing hand-drawn website wireframes with a phone and pen on the table

Purpose-built for strategic market learning

Multilingual Interviews

Map needs, opportunities, and gaps globally — regardless of where your team is located or languages you natively speak.

Multilingual Interviews

Map needs, opportunities, and gaps globally — regardless of where your team is located or languages you natively speak.

Automated Reporting

Surface insights in minutes, not days. Outset’s AI synthesizes and analyzes responses in real-time, creating top-line summaries and robust reports all aligned and relevant to your original research objectives.

Seamless, Built-In Recruiting

Target true category buyers, switchers, or niche segments with integrated panel partners and custom, advanced screening logic.

Chat With Your Data

Pull cross-study patterns like top unmet needs, switching drivers, and emerging themes so you can surface the findings that matter most.

Printed charts and graphs spread on a desk with a notebook, magnifying glass, and pencils for analysis

Why researchers use Outset for deep insights (not just data)

Traditional market research captures what customers say, but often misses why they think and act that way. Outset goes deeper with AI-moderated interviews and adaptive follow-ups that uncover emotional insights and behavioral patterns. 

From concept testing to broader market research, teams move beyond surface-level feedback to understand real motivations and make faster, more confident decisions.

Customer Spotlight

How real researchers are using Outset’s deep insights to drive impact.

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

Glassdoor company logo

How Glassdoor Uncovered Critical Features Missing from Its AI-MVP

Customer Spotlight

How real researchers are using Outset’s deep insights to drive impact.

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

Glassdoor company logo

How Glassdoor Uncovered Critical Features Missing from Its AI-MVP

Customer Spotlight

How real researchers are using Outset’s deep insights to drive impact.

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

Glassdoor company logo

How Glassdoor Uncovered Critical Features Missing from Its AI-MVP

AI market research FAQs

Get quick answers to common questions about how to run effective studies, gather insights, and scale research with Outset.

What is AI-Moderated Market Research?

AI-moderated market research uses automated interview moderation and synthesis to quickly uncover market structures, unmet needs, switching triggers, and competitive gaps. It allows teams to run more interviews at scale while keeping questioning consistent for pattern-level insight.

Can Outset support both market research and user research within the same platform?

Yes. Outset is designed to support both market research and user research, so teams can move seamlessly from understanding broad market dynamics to exploring detailed product experiences. You can uncover customer attitudes, behaviors, and decision drivers at scale, while also diving deep into usability, journeys, and feedback. With visual intelligence, teams can analyze how people respond to concepts, creative, and product experiences, bringing market context and user insight together in one place.

Can Outset support global market segmentation research?

Yes. With multilingual moderation and interviews, Outset makes it easy to explore buyer needs, purchase drivers, and competitive gaps across regions, even when your team doesn’t speak the local language.

How does recruitment work for market research studies?

Outset includes seamless, built-in recruiting through integrated panel partners and advanced screening logic. You can target true category buyers, switchers, or niche segments to ensure you’re learning from the right people.

What platforms can help streamline qualitative market research workflows?

Modern qualitative research platforms streamline workflows by combining recruiting, interview moderation, and analysis in one system. AI-moderated approaches are especially effective, enabling teams to run more interviews quickly while maintaining consistency and automatically surfacing key patterns and insights. This helps teams move from fieldwork to clear direction much faster, without sacrificing depth.

How does Outset help teams map a market faster?

Outset accelerates market mapping by running many interviews in parallel, synthesizing insights in real time, and pulling cross-study patterns instantly. This gives teams a directional read on needs, opportunities, and trends far earlier than traditional slow, small-sample qual.

Find out how Outset accelerates every step of research

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

Two people sitting at a table having a conversation

Find out how Outset accelerates every step of research

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

two women talking

Find out how Outset accelerates every step of research

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

two women talking